Parade Cloud Privacy Policy

This privacy policy sets out how Parade Cloud uses and protects any information that you give Parade Cloud when you use this website. Parade Cloud is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Parade Cloud may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 1, 2011.

What we collect

We may collect the following information:

  • Information You Provide to Parade Cloud: We receive and record any information you enter on our web site or provide us in any other way. You may choose not to provide certain information but that may have a negative impact on your use of our services. We use the information you provide for such purposes as responding to your support or customer service requests, customizing service offerings, and communicating with you. You will provide information when you search our site, purchase and use our hosted services, or communicate with customer support. As a result of your actions, you might supply your name and company name, address, and telephone number; personal or company credit card information; the names, email addresses and the telephone numbers of people or employees related to you who will use our services.
  • Automatic Information: We receive and store certain types of information whenever you interact with the Parade Cloud web site and hosted services. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, such as browser type, version and timezone setting, browser plug in types and versions, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; pages of our site web site or locations on our servers that you accessed you viewed or searched for; and the telephone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Email Communications: We may receive confirmation when you open an email from us if your computer supports such capabilities.
  • Information from Other Sources: We might receive information about you from other sources and add it to your account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and credit history information from credit bureaus, which we use to help prevent and detect credit card fraud and to offer credit to our customers.

Internal record keeping.

We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We may provide your information to our third party partners for marketing or promotional purposes. We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address] We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address]. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.